At Caffeine Sip, we strive to ensure a smooth shopping experience for all our customers. This Shipping Policy outlines the details and procedures related to our shipping services.
Order Processing and Dispatch Time:
We understand the importance of timely order processing. All orders are processed within 1 to 2 business days after receiving your order confirmation email. You will promptly receive another notification once your order has shipped, along with the tracking number to monitor your package.
Delivery Times:
We offer free shipping to United Kingdom on all orders via our tursted delivery partners, please allow 06 to 09 days for delivery after your order has been dispatched.
Destination | Processing Time | Delivery Time | Shipment Cost |
UK | 1 - 2 Business Days | 6 - 9 Business Days | Free |
Note: During peak seasons or high order volumes, there may be slight delays in processing and delivery times. We appreciate your patience and understanding.
Shipment Confirmation & Order Tracking:
Once your order is dispatched, you will receive a Shipment Confirmation email within 24 hours. This email will include tracking details so you can monitor the status and estimated delivery of your package.
You can track your order here.
Can I change my address ?
If your order hasn't been shipped yet, please contact us at support@caffeinesip.com after 48 hours of placing your order. We will do our best to accommodate your request.
International Shipping:
At this time, we primarily ship within the United Kingdom. For inquiries regarding international shipping options, please reach out to us at support@caffeinesip.com. We are happy to assist with any questions you may have.
What if My Order Hasn't Arrived Within the Estimated Delivery Time?
If your order hasn't arrived within the estimated delivery time, first track your order on our website. If you have any concerns after 4 days beyond the estimated delivery period, please contact us at support@caffeinesip.com, and we'll promptly assist you.
Contact Us:
For further assistance or inquiries about our shipping policy, please email our customer service team at support@caffeinesip.com. We are here to ensure your shopping experience with Caffeine sip is exceptional!